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Search results for “guest satisfaction”
ReviewPro expands its Asia presence with new office in Singapore
11/06/2013
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9:12:15 AM
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ReviewPro announces that it has opened a new office in Singapore and has appointed Michael Chin as Regional Vice President for Asia.
ReviewPro Launches Revenue Optimizer to Increase Hotel RevPAR with Insights from Review Analytics
10/29/2013
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10:32:22 AM
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ReviewPro has launched the Revenue Optimizer to help hoteliers increase hotel revenue by acting on insights from the social web.
Hyatt’s ‘digital hotel’ boasts optimal Wi-Fi
07/10/2013
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10:36:55 AM
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A ubiquitous “super Wi-Fi” network at the Hyatt Regency in California illustrates how hoteliers can recoup the cost of wireless.
ReviewPro partners with TravelDaily to present the 2013 China Hotel Marketing Summit
05/07/2013
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3:54:23 PM
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TravelDaily, China’s leading online publisher and event organizer with emphasis on distribution, marketing and technology in the travel and tourism industries, welcomes ReviewPro as a sponsor for the 2013 China Hotel Marketing Summit from May 15-16in Shanghai.
Eight things smart hotel revenue managers do differently
06/07/2013
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10:13:56 AM
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The new age of revenue management will take big leap into the world of predictive, big data driven, revenue management strategies instead of the historical demand-driven practices of today.
UK luxury hotel benchmarking report identifies key business drivers
05/30/2013
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10:49:33 AM
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Using voluntary customer surveys as benchmarks, UK-based marketing agency BluSky Marketing has identified previous patronage and word-of-mouth recommendations as key drivers for business to these luxury hotels.
The impact of social media on lodging performance
11/23/2012
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9:49:42 AM
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A new Cornell study now attempts to quantify the impact of social media upon lodging performance as measured by bookings, occupancy, and revenue.
To increase scores and bookings, hotels must respond to guest reviews
09/04/2012
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4:12:30 PM
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Responding to online reviews from guests is one of the best ways to improve customer satisfaction and guest loyalty post-stay, which ultimately leads to more bookings.
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